Advanced Spam Filtering
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While Exchange and Outlook work together to provide good Spam filtering, we offer a solution that’s even better – providing you, the end user, with far more control over what you receive (or don’t receive) in your Inbox. We can help you deal with SPAM effectively. Whether you utilize our Hosted Exchange services or not, we can provide Spam filtering for your organization. In addition, we’ll also scan for content and viruses.
Here’s how it works:
- First, we’ll direct your mail to our SPAM filtering servers before it hits your Inbox.
- Next, we’ll scan your messages using a number of technologies to see if it’s considered SPAM. If it is considered SPAM, it will be quarantined. If not, we’ll forward it to your Inbox.
- Finally, we’ll e-mail a list of all the messages that have been quarantined by our servers on your behalf.
- If a message is quarantined by mistake (referred to as a “false positive”), you’ll be able to retrieve it with the simple click of a mouse button.
- You, the end user, can manage your own whitelist and blacklist to tailor the filtering to your unique needs.
To help reduce Spam, you can take the following steps:
Add people you know to your safe sender list and unwanted senders to your blocked list. This helps personalize your email experience to deliver email that you want into your Inbox, and to filter unwanted email into the Junk folder or Quarantine.
Unsubscribe from email if you no longer care to receive mail from a user or organization. If a person or company that you have added to your safe sender list sends out a newsletter that you no longer want to subscribe to, you can safely unsubscribe. To remove your email address from newsletters or mailing lists that are on your safe senders list, click Unsubscribe. If you use Outlook, Microsoft will notify the people who created the newsletter to stop sending it to you. This information is not sent through Microsoft—it goes directly from you to the sender of the newsletter.
Share your email address only with people you know. Avoid posting your email address on your social networking site, in large Internet directories, and in job-posting websites. Don’t even post it on your own website (unless you disguise it as described below).
Ignore junk email or IM. Spammers get rich (and build their contact lists, too) when people buy their “products.” So don’t reply to spam (even to unsubscribe), buy anything from an unfamiliar business, give to any “charity” you don’t know by reputation, or agree to hold or transfer money for anyone. Messages that appear to come from Microsoft and that ask for your password or threaten to close your account or expire your password are false.
Watch for preselected boxes. Companies will preselect options for you when you are conducting online shopping or requesting information. Clear check boxes that subscribe you to email newsletters if you do not want to be contacted.
Read the privacy policy. Privacy policies can require you to share confidential information when you’re signing up for web-based services. If read beforehand, the privacy policy should spell out the circumstances under which your information will be used. If there isn’t a privacy policy, considering taking your business elsewhere.
Disguise your email address. When you post to a message board, newsgroup, chat room, or other public web page, spell out your entire email address, for example, UserName AT example DOT com. This way, a person can interpret your address, but the automated programs that spammers use often cannot.
Improve your computer’s security. You can greatly reduce your risk from hackers, viruses, and worms if you use a firewall, keep your Windows and Microsoft Office software up to date, and install antivirus and antispyware software (and update it routinely).